Product & account help
Questions about a Soluxe application, account access, settings, or a problem you ran into while using one of our products.
Support
Help with Soluxe Corporation products, accounts, and website.
Support is handled by email. Send us a message and our team will review it and respond.
support@soluxecorp.comHow we can help
Privacy & data requests
Requests to access, correct, or delete information you have submitted to us, or questions about how we handle data.
Email updates
Every update email includes an unsubscribe link. You can also email us and we will remove your address.
Security reports
If you believe you have found a security issue in a Soluxe product or website, email us with the details and please do not share them publicly first.
What to include
Including these details in your first message helps us resolve your request faster:
- the Soluxe product, app, or page involved
- the email address associated with your account, if you have one
- a description of what happened and what you expected instead
- the device, browser, or app version you were using
- a screenshot, if it helps explain the issue
Please do not send passwords, payment card numbers, or government identification numbers by email. See our Privacy Policy and Terms of Use.